Shipping policy
Shipping Policy
At Velora Sportswear, we aim to deliver your orders as smoothly and efficiently as possible. Due to high demand, all orders are processed in chronological order. Processing typically takes 5–7 business days before dispatch.
Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your shipment every step of the way.
All orders are shipped to the address provided at checkout. Please make sure your delivery details are complete and accurate to avoid any delays.
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Estimated Delivery Time
We proudly offer worldwide shipping:
- Europe: 15–17 days
- USA & Australia: 10 –15 business days
- Rest of the World: 15–20 business days
Delivery times may vary depending on your location, customs clearance, and local postal services.
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Delays & Exceptions
While we always do our best to ensure timely delivery, occasional delays may occur due to customs inspections, carrier issues, or peak seasons.
If your order is delayed beyond the estimated timeframe, we kindly recommend that you:
- Double-check your shipping details
- Contact your local post office or neighbors
- Reach out to our support team for assistance
We’re always here to help resolve any delivery issues as quickly as possible.
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Terms & Responsibility
By placing an order with Velora Sportswear, you agree that:
- Customers are responsible for any customs or import duties
- Return shipping costs (if applicable) are the customer’s responsibility
Please note that international shipping may occasionally be affected by customs procedures or local carrier conditions.
For any questions or support, feel free to contact us at: support@velorasportswear.com 🤍